Waterdown Branch - Sorter Out of Service
The sorter is temporarily out of order. The estimated time of disruption is unknown. Please use the drop boxes for your library material returns.
www.hpl.ca/waterdown
Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
City-Wide Outage, Library Service Impacted
HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Friday July 26.
- Access is restored to the catalogue
- The HPL App is back online
- Online eResources are available
- Libby/OverDrive Holds can now be placed
- Access partner libraries' (Burlington, London, Kingston, Mississauga and Ottawa) digital collections
- Public Wi-Fi is available at most branches except the Ancaster Branch
- Some Makerspace services are available at select locations
- Automatic check-ins are operating
- Website log-in is available
- USB printing is available at Central Library (2nd and 3rd Floor) and at the Ancaster, Barton, Red Hill, Terryberry, Kenilworth, Dundas, Westdale, Valley Park, Saltfleet, Stoney Creek, Turner Park and Waterdown branches.
Self-check kiosks, public computers and scanning are not available. Extended Access is cancelled at this time.
Staff are available by phone at 289-779-7588, chat at hpl.ca, and email at askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.