The accessible washroom at Barton Branch is not working. We aim to get it fixed quickly.
Barton Branch Accessibile Washroom Out of Order
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Published:
Friday, May 23, 2025 - 5:15pm
Mount Hope Branch Accessibile Ramp Not Available
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
1
Published:
Friday, May 23, 2025 - 4:30pm
Catalogue Maintenance
HPL's catalogue is not available from 5-10am on Sunday May 25 due to system maintenance. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Friday, May 23, 2025 - 4:15pm
Bookmobile Stops Cancelled
The Stoney Creek Arena and Millgrove Bookmobile visits on Saturday May 24 are cancelled. Apologies for the inconvenience.
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Bookmobile Stop:
Published:
Friday, May 23, 2025 - 4:00pm
Extended Access at Freelton Branch Unavailable
Extended Access at the Freelton Branch is not working. Please visit during staffed hours. We aim to fix it quickly. Apologies for the inconvenience.
1
Published:
Thursday, May 22, 2025 - 2:45pm
Carlisle Branch Accessible Door Out of Order
The accessibility door at Carlisle Branch is not working. We aim to fix it quickly.
1
Published:
Thursday, May 22, 2025 - 1:45pm
Construction Work at Sherwood Branch
The Sherwood Branch has following service limitations due to construction:
- 1st Floor closed to the public
- 2nd Floor collections (teen, children, and graphic novels) available
- 2nd Floor: Limited browsing of Express Adult Fic and Express DVDs
- Holds pickup on the 2nd Floor
- Reduced number of public computers on 2nd Floor
- Printing and copying available on 2nd Floor
- Seating is reduced
- Parking, washroom and elevator access available
Please refer to hpl.ca/events for up-to-date program listings. Most programs will continue as normal on the 2nd Floor or in the basement.
1
Published:
Thursday, May 15, 2025 - 2:30pm
All Branches Closed - May 30, Staff Professional Development
All HPL Branches are closed on Friday May 30 for Staff Development. Bookmobile is off the road and Extended Access is not available. HPL's online card registration, catalogue and eResources are not available until 5pm due to scheduled maintenance. All branches reopen Saturday May 31.
All Branches and Bookmobile Stops
Published:
Monday, May 12, 2025 - 8:00am
Turner Park Branch - Roof Repair
Due to the ongoing roof repair project, noise and parking disruptions are expected to continue until the end of June. Thank you for your patience.
1
Published:
Monday, April 28, 2025 - 10:00am
Ancaster Branch - Temporary Relocation in May
Until Saturday May 31, the Ancaster Branch is temporarily relocated to the Ancaster Rotary Centre, 385 Jerseyville Road West, Ancaster. The Wilson Street branch is closed for a roof and HVAC replacement and is expected to reopen on Monday June 2 at 9:30am.
1
Published:
Wednesday, April 16, 2025 - 11:00am
Central Library - Microfilm Machine
The digital microfilm machines at Central Library are not working. A single analog machine is available, but it doesn't print. We aim to have the digital devices repaired as soon as possible. We apologize for the inconvenience.
1
Published:
Thursday, April 10, 2025 - 3:30pm
Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
All Branches and Bookmobile Stops
Published:
Thursday, April 3, 2025 - 10:30am
Member and Service Commitment
At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to:
- Provide professional, knowledgeable and quality customer service.
- Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces.
- Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise.
- Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.
As a Member of the Hamilton Public Library, we ask you to:
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Be courteous and respectful Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.
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Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.
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Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.
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Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.
Failure to comply with the Member Code of Conduct may result in a suspension of Library privileges.
Relevant Legislation: Child and Family Services Act; Accessibility for Ontarians with Disabilities Act; Human Rights Code; Public Libraries Act; Children's Aid Society of Hamilton; Catholic Children's Aid Society of Hamilton
