The accessible washroom at Barton Branch is not working. We aim to get it fixed quickly.
Barton Branch Accessibile Washroom Out of Order
1
Published:
Friday, May 23, 2025 - 5:15pm
Mount Hope Branch Accessibile Ramp Not Available
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
1
Published:
Friday, May 23, 2025 - 4:30pm
Catalogue Maintenance
HPL's catalogue is not available from 5-10am on Sunday May 25 due to system maintenance. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Friday, May 23, 2025 - 4:15pm
Bookmobile Stops Cancelled
The Stoney Creek Arena and Millgrove Bookmobile visits on Saturday May 24 are cancelled. Apologies for the inconvenience.
1
Bookmobile Stop:
Published:
Friday, May 23, 2025 - 4:00pm
Extended Access at Freelton Branch Unavailable
Extended Access at the Freelton Branch is not working. Please visit during staffed hours. We aim to fix it quickly. Apologies for the inconvenience.
1
Published:
Thursday, May 22, 2025 - 2:45pm
Carlisle Branch Accessible Door Out of Order
The accessibility door at Carlisle Branch is not working. We aim to fix it quickly.
1
Published:
Thursday, May 22, 2025 - 1:45pm
Construction Work at Sherwood Branch
The Sherwood Branch has following service limitations due to construction:
- 1st Floor closed to the public
- 2nd Floor collections (teen, children, and graphic novels) available
- 2nd Floor: Limited browsing of Express Adult Fic and Express DVDs
- Holds pickup on the 2nd Floor
- Reduced number of public computers on 2nd Floor
- Printing and copying available on 2nd Floor
- Seating is reduced
- Parking, washroom and elevator access available
Please refer to hpl.ca/events for up-to-date program listings. Most programs will continue as normal on the 2nd Floor or in the basement.
1
Published:
Thursday, May 15, 2025 - 2:30pm
All Branches Closed - May 30, Staff Professional Development
All HPL Branches are closed on Friday May 30 for Staff Development. Bookmobile is off the road and Extended Access is not available. HPL's online card registration, catalogue and eResources are not available until 5pm due to scheduled maintenance. All branches reopen Saturday May 31.
All Branches and Bookmobile Stops
Published:
Monday, May 12, 2025 - 8:00am
Turner Park Branch - Roof Repair
Due to the ongoing roof repair project, noise and parking disruptions are expected to continue until the end of June. Thank you for your patience.
1
Published:
Monday, April 28, 2025 - 10:00am
Ancaster Branch - Temporary Relocation in May
Until Saturday May 31, the Ancaster Branch is temporarily relocated to the Ancaster Rotary Centre, 385 Jerseyville Road West, Ancaster. The Wilson Street branch is closed for a roof and HVAC replacement and is expected to reopen on Monday June 2 at 9:30am.
1
Published:
Wednesday, April 16, 2025 - 11:00am
Central Library - Microfilm Machine
The digital microfilm machines at Central Library are not working. A single analog machine is available, but it doesn't print. We aim to have the digital devices repaired as soon as possible. We apologize for the inconvenience.
1
Published:
Thursday, April 10, 2025 - 3:30pm
Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
All Branches and Bookmobile Stops
Published:
Thursday, April 3, 2025 - 10:30am
AODA: Accessibility for Ontarians with Disabilities
The Hamilton Public Library wants to ensure all Members have a pleasant and successful library experience. We are committed to making library resources and services accessible to people with disabilities, their families and caregivers. Our services will be provided in a manner that respects the dignity and independence of persons with disabilities. We strive to make our services relevant, inclusive and responsive to community needs.
Accessibility for Individuals with a Disability - Hamilton Public Library Policy
Hamilton Public Library Multi-Year Accessibility Plan 2022-2026
2023 Accessibility Compliance Report
Hamilton Public Library Accessibility Report 2012-2013
Feedback:
Hamilton Public Library welcomes your valuable comments, questions and suggestions about our services to persons with disabilities and persons with accessibility needs.
Feedback may be given by several means:
- Electronically, via Contact Us, allows Members to provide feedback through email
- In writing, comment forms are available at all locations and may be given to any Staff Member
- By telephone, please call 289-779-7588
- In person, any Staff Member will accept feedback from a Member and will follow up with a manager
Temporary Service Disruptions:
The Library will make reasonable effort to provide notice of planned or unplanned disruption of library services to the public, including information about the reason for the disruption, its anticipated duration and a description of alternative facilities or services, if any, that may be available. In the case of unplanned disruption, advance notice will not be possible. Notice will be given to the public by posting the information at a conspicuous place on affected premises and by posting notice on the Library website, and by such other method as is reasonable in the circumstances.
Availability of Documents:
Upon request all documents published by the Library can be made available in large print or in alternate accessible formats.
