City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Friday November 22. Learn more.

Public computers are available at all branches.
Printing is available at all branches. Photocopying is available at all branches except for the Concession, Dundas, and Terryberry branches. Scanning is not yet available.
Public Wi-Fi is available at most branches except the Ancaster Branch.
Automatic check-ins are operating.
Makerspace services are available at select locations.

Contact Library Staff: call 289-779-7588, chat at hpl.ca, and email askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, November 12, 2024 - 8:00am

Notices

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Magazine and ILLO Delay

Magazine and ILLO deliveries are delayed due to the Canadian Union of Postal Workers (CUPW) strike. Thank you for your understanding.

Publish Date:

Wednesday, November 20, 2024 - 8:30am

City IT Planned Maintenance

A City IT systems update is scheduled for early Saturday morning. This will impact access to HPL's network and some applications. This update will improve overall network capacity, performance, resiliency, reliability and is the foundation for future network updates. Thank you for your patience.

Publish Date:

Wednesday, November 20, 2024 - 8:00am

3D Printing Not Available On Sundays

Please note that 3D printing services are unavailable on Sundays. We apologize for any inconvenience.

Publish Date:

Thursday, November 14, 2024 - 2:00pm

Early Closure - All HPL Branches, Friday, November 22

Due to a special event, all HPL branches will close at 4 pm on Friday, November 22.

Central Library's 4th Floor will be closed all day except for the Newcomer Learning Centre and Makerspace which will be open until 4 pm.

Regular service hours resume on Saturday, November 23.

Thank you for your understanding.

Affected Branch:

Central Library

Publish Date:

Wednesday, November 13, 2024 - 2:00pm

Home Library Service

The Home Library Service provides library materials to Hamilton residents unable to get to any of our 23 branches or Bookmobile sites.

To qualify, individuals must be:

Homebound or institutionalized for three months or more because of age, illness, frailty, or caregiver responsibilities.
A Hamilton resident.

Apply online or ask a caregiver to pick up a form in-Branch:

After you apply, HPL Staff select materials and mail them directly to you for free. Please note it may take 4-6 weeks from the time of application to the first delivery.

When finished, return your materials using the provided postage-paid return envelope. Family or friends can also return your items for you at any HPL branch. Take your time to enjoy your materials and return them at your convenience.

Canada Post offers a Delivery Accommodation Program to help you post packages to the library due to physical limitations. For more information about this program, please call Canada Post at 1-844-454-3009.

Questions? Call 905-546-3200 x 3222, email HLS@hpl.ca or chat at hpl.ca.