City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Tuesday October 29. Learn more.

Public computers are available at all locations except Central Library's 2nd and 3rd Floors.
Printing is available at all branches. Photocopying is available at all branches except for the Terryberry, Concession, and Dundas branches. Scanning is not yet available.
Website log-in is available, access is restored to the catalogue, the HPL App is online, online eResources are available and Holds can be placed.
Public Wi-Fi is available at most branches except the Ancaster Branch.
Automatic check-ins are operating.
Makerspace services are available at select locations.

Contact Library Staff: call 289-779-7588, chat at hpl.ca, and email askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, October 29, 2024 - 8:00am

Notices

2

Concession Accessible Washroom Unvailable

The accessible washroom at Concession Branch is currently out of order. We are working with facilities staff to restore access. We apologize for the inconvenience.

Affected Branch:

Concession Branch

Nearest Branches:

Sherwood Branch

Terryberry Branch

Publish Date:

Tuesday, October 29, 2024 - 6:30pm

Phishing Scheme

Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.

Publish Date:

Thursday, October 17, 2024 - 10:00am

Accessibility Tools

Computer keyboard with accessibility symbol Would assistive technologies make your use of the library more rewarding? In addition to text enlargers at five branches, our computers are equipped with many accessibility features.

Library Accessibility Features

Do you need to know which accessibility features are available at your branch?

Service animals and service animals in-training are welcome
Wheelchair accessibility
Automatic doors at entrances
Elevators
Hearing Loop
Accessible Catalogue Only computers
Accessible Checkout stations
Computer workstations are wheelchair accessible
Headphone accessibility for all Internet workstations
Magnifying sheets and handheld magnifiers

Aroga Merlin Text Enlarger features brightly lit large screen with adjustable or stationary platform, custom text blocking, use of lines to assist with tracking of text, background colour change options. It is available at the following branches: Central, Red Hill and Dundas.

JAWS is a computer program that reads aloud the contents of documents and web pages and speaks standard computer functions for someone who is visually impaired. Keystrokes are used instead of the mouse. It is available on the 2nd floor of Central Library and is also available at these branch locations: Red Hill. For further information, please call 905-546-3200 ext 3434.

Accessibility Software on Computers

All public computers have a desktop accessibility folder where you can access accessibility services, settings and programs available in Windows, including:

Magnifier: Magnifier is a program that magnifies a portion of your computer screen, making it easier to read.

Narrator: Narrator is a program that reads the text on your screen out loud.

On-Screen Keyboard: On-Screen Keyboard is a program that lets you use your mouse or other devices to interact with a keyboard on the screen.

This information is adapted from the Microsoft Windows website.