Bookmobile Modified Service

The Winona Bookmobile visit on Friday, August 22 (11am-Noon) is cancelled due to the Winona Peach Festival. It is expected to resume the following week. Thank you for your understanding.

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Affected Branch: Bookmobile
Nearest Branches: 
Bookmobile Stop: 
Published:
Friday, August 15, 2025 - 2:00pm
Turner Park - Mid-Day Fire Drill, September 3

Due to a mid-day fire drill, Turner Park Branch and Les Chater Family YMCA are closed for a fire drill from noon-1 pm. Thank you for your patience.

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Affected Branch: Turner Park Branch
Published:
Thursday, August 14, 2025 - 1:00pm
Kenilworth Branch - Upcoming Temporary Closure

Due to roof repair maintenance, the Branch is temporarily closed from September 2 until October 10. Please visit Parkdale and Barton locations as your nearest branches for your library needs. Thank you for your understanding.

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Affected Branch: Kenilworth Branch
Published:
Monday, August 11, 2025 - 8:00am
Turner Park - Outdoor Maintenance and Repairs

From August 18-19, accessible parking spots at the back of the building will not be available due to concrete and perimeter walkway repairs. From August 20-22, the main entrance from the back of the building will not be available. Please use the sidewalk on the side of the Branch to enter through the front entrance (off Rymal Road East) and gain access to the back parking lot. Thank you for your understanding.

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Affected Branch: Turner Park Branch
Published:
Friday, August 8, 2025 - 12:00pm
Printing, Photocopying and Scanning Unavailable at Dundas Branch

Printing and photocopying are not working at Dundas Branch. We're working to get these working again as soon as possible.

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Affected Branch: Dundas Branch
Published:
Saturday, August 2, 2025 - 9:45am
Public Computers - Audio Volume

Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.

All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available

The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.

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Affected Branch: Mount Hope Branch
Published:
Friday, May 23, 2025 - 4:30pm

Accessibility Policy

Policy Purpose

The purpose of this policy is to ensure that the Hamilton Public Library provides library services, resources and facilities in ways that are accessible to persons with disabilities. It provides a framework for compliance with the requirements of the Ontarians with Disabilities Act (ODA) and the Accessibility for Ontarians with Disabilities Act (AODA) and addresses specific areas required by the Integrated Accessibility Standards regulation associated with the AODA. This Policy applies to all persons who provide library services including employees, volunteers and all other persons that provide goods, services or facilities on behalf of the Library. 

Key Points Summary

  • The Hamilton Public Library is committed to providing Library services that are accessible to all persons who wish to obtain, use, and benefit from Library services. Library Services will be relevant, inclusive, and responsive to community needs. Each member of the community, including persons with disabilities, has an equal opportunity to use and/or to be employed by the Hamilton Public Library.
  • The Library will provide accessible customer service that respects the dignity and independence of persons with disabilities. The Library will strive to provide library services that meet the specific needs of persons with disabilities, and services that are convenient and accessible. 
  • The Hamilton Public Library will provide communication supports and accessible formats and it will incorporate accessibility design, criteria and features when procuring or acquiring goods, services or facilities, except where it is not practicable to do so. 
  • The Hamilton Public Library is committed to providing employment accommodation processes for library employees and job applicants. The Library will notify its employees and the public about the availability of accommodation for job applicants and for employees with disabilities. 
  • ​​​​​​​The Library will meet the accessibility needs of persons with disabilities in a timely manner. When communicating with a person with a disability, the Library will do so in a way that takes into account the person’s disability, as directed by that individual. 

Definitions

  • “Accessible formats” may include, but are not limited to, large print, recorded audio and electronic formats, braille and other formats usable by persons with disabilities. 
  • “Assistive devices” are any products, instruments, equipment or technological aids used by persons with disabilities to help prevent, compensate, relieve or neutralize a disability. They may include Braille recorders, recording devices, Bliss symbolics boards or devices, and more. 
  • A “barrier” is anything that prevents a person with a disability from fully participating in all aspects of society because of their disability, including a physical barrier, an architectural barrier, an information or communications barrier, an attitudinal barrier, a technological barrier, a policy or a practice. 
  • “Communication supports” may include, but are not limited to, captioning, alternative and augmentative communication supports, plain language, sign language and other supports that facilitate effective communications. 
  • "Disability" means:
    • any degree of physical disability, infirmity, malformation or disfigurement that is caused by bodily injury, birth defect or illness and, without limiting the generality of the foregoing, includes diabetes mellitus, epilepsy, a brain injury, any degree of paralysis, amputation, lack of physical co-ordination, blindness or visual impediment, deafness or hearing impediment, muteness or speech impediment, or physical reliance on a guide dog or other animal or on a wheelchair or other remedial appliance or device, 
      • a condition of mental impairment or a developmental disability, 
      • ​​​​​​​a learning disability, or a dysfunction in one or more of the processes involved in understanding or using symbols or spoken language, 
      • a mental disorder, or 
      • an injury or disability for which benefits were claimed or received under the insurance plan established under the Workplace Safety and Insurance Act, 1997. 
  • “Service animal” refers to an animal used by a person for reason relating to their disability. An animal is a service animal for a person with a disability if, 
    • The animal can be readily identified as one that is being used by the person for reasons relating to the person’s disability, as a result of visual indicators such as the vest or harness worn by the animal; or 
    • ​​​​​​​The person provides documentation from one of the following regulated health professionals confirming that the person requires the animal for reasons relating to the disability: \
      • A member of the College of Audiologists and Speech-Language Pathologists of Ontario; 

      • A member of the College of Chiropractors of Ontario; 

      • A member of the College of Nurses of Ontario; 

      • A member of the College of Occupational Therapists of Ontario; 

      • A member of the College of Optometrists of Ontario; 

      • A member of the College of Physicians and Surgeons of Ontario; 

      • A member of the College of Physiotherapists of Ontario; 

      • A member of the College of Psychologists of Ontario; or 

      • A member of the College of Registered Psychotherapists and Registered Mental Health Therapists of Ontario. O. Reg. 165/16, s. 16 

  • A “support person” is another person who accompanies a person with a disability to help with communication, mobility, personal care or medical needs or with access to goods, services or facilities.

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