City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Tuesday September 17. Learn more.

Access is restored to the catalogue
The HPL App is back online
Online eResources are available
Libby/OverDrive Holds can now be placed
Access partner libraries' (Burlington, London, Kingston, Mississauga and Ottawa) digital collections
Public Wi-Fi is available at most branches except the Ancaster Branch
Some Makerspace services are available at select locations
Automatic check-ins are operating
Website log-in is available
Printing is available at Central, Ancaster, Barton, Concession, Dundas, Kenilworth, Sherwood, Saltfeet, Stoney Creek, Turner Park, Valley Park, Waterdown, and Westdale branches.
Photocopying and scanning are not yet available.

Public computers are available at Central Library. Extended Access is available at Carlisle, Freelton, Greensville, and Lynden.

Staff are available by phone at 289-779-7588, chat at hpl.ca, and email at askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, September 17, 2024 - 8:00am

Notices

1

Terryberry Branch: Open with Modified Hours During Construction

UPDATED: From September 3 - 20, the Terryberry Branch will be OPEN with modified service hours due to construction.

Monday - Thursday: 5 - 8 pm

Study Hall: 8 pm - Midnight

Friday, September 20: Closed

Saturday: 9 am - 5 pm

Sunday: 1 - 5 pm

The parking lot, including accessible spots, will remain available.

Members may visit the Concession and Turner Park Branches as their next nearest locations for their library needs.

Affected Branch:

Terryberry Branch

Publish Date:

Tuesday, September 17, 2024 - 1:00pm

Commercial Photography and Filming

Hamilton Public Library aims to prevent disruption of Library services and protect the privacy of Library Members and Staff.

Members are welcome to take personal photos (selfies) or videos of themselves, friends, family, or Library spaces, providing the photos/videos do not include other Library users.

All non-personal photography and filming, including news media, are coordinated by the Library’s Communications Department.

Commercial photography or film requests: The Photography and Film Request Form for commercial or advertising purposes must be submitted in writing to the Communications Department at least three weeks before the photography or filming date. HPL works with the Hamilton Film Office on filming permits. This rule does not apply to news media filming or photographing HPL sites.

Staff may provide the Photography and Film Request Form in advance to the requester. Please send the completed form to the Communications Department.

Please direct any additional questions about a photography or film request to the Communications Manager.

Review the Policy for more information.