Bibliocommons Maintenance- December 8

Due to system maintenance, the catalogue may not be available on Sunday, December 8 from 8:00 am to 10:00 am. We apologize for the inconvenience.

Publish Date:

Monday, December 2, 2024 - 8:00am

City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Tuesday December 3. Learn more.

Public computers are available at all branches. JAWS public computers are not available
Printing is available at all branches. Photocopying is available at all branches except for the Concession, Dundas, and Terryberry branches. Scanning is not yet available.
Public Wi-Fi is available at most branches except the Ancaster Branch.
Automatic check-ins are operating.
Makerspace services are available at select locations.

Contact Library Staff: call 289-779-7588, chat at hpl.ca, and email askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, November 26, 2024 - 8:00am

Notices

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Public Computers Not Available During Dec 3 Study Hall Hours

Public computers will not be available Dec 3 8PM-12AM due to system restoration updates. Thank you for your understanding.

Publish Date:

Saturday, November 30, 2024 - 9:00am

Inter Library Loan Service on Pause

Inter Library Loan (ILLO) service is paused due to the Canadian Union of Postal Workers (CUPW) strike. Thank you for your understanding.

Publish Date:

Wednesday, November 27, 2024 - 11:00am

Delayed Branch Openings

Due to Staff training, the following three branches have delayed openings of 10 am.

Tuesday, December 3: Red Hill Branch

Thursday, December 5: Binbrook Branch

Wednesday, December 11: Terryberry Branch

You may visit nearby HPL locations for your library needs. www.hpl.ca/hours

Publish Date:

Wednesday, November 27, 2024 - 10:00am

Magazine Delivery Delay

Magazine deliveries are delayed due to the Canadian Union of Postal Workers (CUPW) strike. Thank you for your understanding.

Publish Date:

Wednesday, November 27, 2024 - 8:30am

Interlibrary Loan Request Form

Status message

Submissions for this form are closed.

ILLO service will be paused temporarily starting November 27th due to the continued negotiations between CUPW and Canada Post. We apologize for the inconvenience.

What is Interlibrary Loan?

If HPL does not own a copy of an item that a customer needs, the customer can request that we borrow the item from another library in Ontario or Canada.

Are there any restrictions?

We are unable to provide the following types of materials:

New Books (24 Months); Bestsellers
Rare And Fragile Books
DVDs, Blu-rays and Games
Any item that is available for less than $5.00 through Amazon.ca
Articles that are available full-text through our online resources
eBooks and online resources

Please note the following limitations:

A limit of five (5) member requests per month
One title per request form.
These requests usually take approximately four to six weeks to fill, and requests filled from outside of Ontario often take longer
We cannot guarantee fulfillment by a certain date.
Items borrowed through interlibrary loan cannot be renewed.
Late and Replacement fees still apply to Interlibrary Loan material ($1.00 per day and $25.00 replacement fee.)

Please fill out all information below as accurately as possible to provide us with the best possible chance to fill your request. For more information, please contact your local branch.