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Westdale - Accessible Door Out of Order
The accessible door at the Westdale Branch is currently not working. We apologize for the inconvenience.
Affected Branch:
Nearest Branches:
Publish Date:
Saturday, March 29, 2025 - 1:30pm
Bookmobile Modified Service
On Tuesday, April 1, the Gemini Bookmobile visit (20 Gemini Drive) will arrive earlier, 12-12:30 pm (instead of 1-1:30 pm). Regular service is expected to return the following week.
Affected Branch:
Publish Date:
Friday, March 28, 2025 - 12:15pm
Turner Park - Roof Repairs
From March 26 until June 30, the Turner Park Branch will undergo a roof repair. There may be parking lot and noise disruptions. We apologize for the inconvenience.
Affected Branch:
Publish Date:
Tuesday, March 18, 2025 - 11:00am
Refund Policy
Hamilton Public Library will provide refunds for the following:
- Flawed print jobs due to printer error. Refunds are granted in the form of Print Credits only and for legitimate reasons at the discretion of Library staff. See Non-Cash Adjustment procedures.
- Merchandise (e.g. Headphones, USB, etc.) that has been reported faulty or damaged.
- Shared space bookings that have been cancelled within ten (10) business days. Please see the Program Room & Rentable Spaces Policy for more details.
- If eligible for a refund for ANY item or service:
- Original receipt may be requested.
- You must provide your library card.
- Cash refunds up to $25 can be done at a branch (provided they have the cash on hand to do so).
- Cash Refunds over $25 should be forwarded to the Financial Services office and will be done through the accounts payable process (via a cheque).”
- Questions regarding refunds may be directed to Customer Service at 905-546-3200 x3275.
Publish Date
December 2018
