Red Hill Branch - Roof Repair

Red Hill Branch will undergo a roof repair today, Friday, April 4. Noise disruptions may occur throughout the Branch. Parking, access to the building, and collections will not be affected. Thank you for your patience.

Affected Branch(es):

Red Hill Branch

Nearest Branches:

Parkdale Branch

Saltfleet Branch

Publish Date:

Friday, April 4, 2025 - 12:45pm

Notices

4

Barton Branch Accessible Washroom Out of Order

The accessible washroom at Barton Branch is not working. We aim to get it fixed quickly.

Affected Branch:

Barton Branch

Nearest Branches:

Kenilworth Branch

Parkdale Branch

Publish Date:

Friday, April 4, 2025 - 1:00pm

Phishing Scheme

Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.

Publish Date:

Thursday, April 3, 2025 - 10:30am

Sherwood Branch - Basement Renovation

The first phase of renovations will begin at the Sherwood Branch from April 10 to May 2. During this time, noise disruptions may occur throughout the branch due to a basement renovation. Parking, access to the building, and collections will not be affected. Thank you for your patience. www.hpl.ca/sherwood

Affected Branch:

Sherwood Branch

Publish Date:

Thursday, April 3, 2025 - 10:15am

Red Hill Branch - Delayed Opening

Due to electrical maintenance, the Red Hill Branch will open at 1 pm on Wednesday, April 9. You may visit the Parkdale and Saltfleet Branches as your next nearest locations. www.hpl.ca/red-hill

Affected Branch:

Red Hill Branch

Publish Date:

Wednesday, April 2, 2025 - 8:30am

Online Payment Now Available

Hamilton Public Library now offers you the ability to pay your fines online using a secure online e-commerce tool. Using your credit card (debit currently not accepted), you can pay your fines in full from the comfort of home or using one of our library computers. Note: you cannot pay partial fines online.

Through SmartPay, you can:

Pay all your fines/fees in full using your credit card (debit currently not accepted)
Add money to your account for printing and photocopying using library machines

HPL does not keep your credit card number and all transactions are completed through a secure, encrypted channel. SmartPay allows library staff to further assist you with your information needs.

For member service concerns, you will need your Transaction Number, Date and Time of Payment for when you contact us at: 905-546-3200 x3275.

FAQs for Members

What is SmartPay?

SmartPay is a secure online e-commerce tool whereby members can pay bills, fines, invoices or fees to organizations or companies. SmartPay is HPL’s new online method of paying fines.

Where do I access it?

You can find a link to SmartPay either on the hpl.ca homepage or on the top navigation in HPL’s online catalogue (Bibliocommons).

I am not sure if I completed a transaction. How can I check?

Go to SmartPay, log in using your library card number and PIN and go to the Transactions tab. Your past transactions will be listed. You can also click on the Add Money tab to see your print account balance or the Pay Fines/Fees tab to see if you still owe fines.

I cannot access the site? What should I do?

Make sure you are using the correct number on your library card and your correct PIN number. If you are sure you are using the right numbers but still cannot access the SmartPay site, please contact us at: 905-546-3200.