Accessible Door Not Working - Kenilworth Branch

The accessibility wave sensor is out of order for exiting the Kenilworth branch. Aplogies for the inconvenience.

Affected Branch(es):

Kenilworth Branch

Nearest Branches:

Barton Branch

Red Hill Branch

Publish Date:

Saturday, January 18, 2025 - 10:15am

Bookmobile - Modified Service

Tuesday, January 21

Greencedar 4:00-5:00 updated to 3:30-4:15
Mountview 5:30-6:30 updated to 4:30-5:30

Wednesday, January 22

Winona Park 3:00-4:00: Cancelled
Rosedale 5:30-6:30 updated to 4:30-5:30

Affected Branch(es):

Bookmobile

Publish Date:

Saturday, January 18, 2025 - 10:00am

Notices

3

Central Library: York Boulevard Entrance Temporarily Closed

Central Library's York Boulevard doors are temporarily closed today, Tuesday, January 21. Please use the east door entrance near the Hamilton Farmers' Market or the Jackson Square Lobby doors. Thank you for your patience.

Affected Branch:

Central Library

Publish Date:

Tuesday, January 21, 2025 - 9:00am

HPL Catalogue - Scheduled Maintenance

Due to scheduled maintenance, HPL's Library catalogue will be not available from 8am to 10am on Sunday, January 26, 2025. We apologize for the inconvenience.

Publish Date:

Monday, January 20, 2025 - 1:15pm

Terryberry Accessible Washroom on the 1st Floor - Out of Order

The accessible washroom on the 1st floor of Terryberry library is unavailable.

Affected Branch:

Terryberry Branch

Nearest Branches:

Concession Branch

Turner Park Branch

Publish Date:

Friday, January 17, 2025 - 12:30pm

Online Payment Now Available

Hamilton Public Library now offers you the ability to pay your fines online using a secure online e-commerce tool. Using your credit card (debit currently not accepted), you can pay your fines in full from the comfort of home or using one of our library computers. Note: you cannot pay partial fines online.

Through SmartPay, you can:

Pay all your fines/fees in full using your credit card (debit currently not accepted)
Add money to your account for printing and photocopying using library machines

HPL does not keep your credit card number and all transactions are completed through a secure, encrypted channel. SmartPay allows library staff to further assist you with your information needs.

For member service concerns, you will need your Transaction Number, Date and Time of Payment for when you contact us at: 905-546-3200 x3275.

FAQs for Members

What is SmartPay?

SmartPay is a secure online e-commerce tool whereby members can pay bills, fines, invoices or fees to organizations or companies. SmartPay is HPL’s new online method of paying fines.

Where do I access it?

You can find a link to SmartPay either on the hpl.ca homepage or on the top navigation in HPL’s online catalogue (Bibliocommons).

I am not sure if I completed a transaction. How can I check?

Go to SmartPay, log in using your library card number and PIN and go to the Transactions tab. Your past transactions will be listed. You can also click on the Add Money tab to see your print account balance or the Pay Fines/Fees tab to see if you still owe fines.

I cannot access the site? What should I do?

Make sure you are using the correct number on your library card and your correct PIN number. If you are sure you are using the right numbers but still cannot access the SmartPay site, please contact us at: 905-546-3200.