City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Friday November 22. Learn more.

Public computers are available at all branches.
Printing is available at all branches. Photocopying is available at all branches except for the Concession, Dundas, and Terryberry branches. Scanning is not yet available.
Public Wi-Fi is available at most branches except the Ancaster Branch.
Automatic check-ins are operating.
Makerspace services are available at select locations.

Contact Library Staff: call 289-779-7588, chat at hpl.ca, and email askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, November 12, 2024 - 8:00am

Notices

3

Saltfleet Library Accessible Door Unavailable

The accessible door at the Saltfleet branch is currently out of order and unavailable for patron use. Our facilities department will review and advise once it is restored to service.

Affected Branch:

Saltfleet Branch

Nearest Branches:

Red Hill Branch

Stoney Creek Branch

Publish Date:

Saturday, November 23, 2024 - 1:45pm

Magazine and ILLO Delay

Magazine and ILLO deliveries are delayed due to the Canadian Union of Postal Workers (CUPW) strike. Thank you for your understanding.

Publish Date:

Wednesday, November 20, 2024 - 8:30am

3D Printing Not Available On Sundays

Please note that 3D printing services are unavailable on Sundays. We apologize for any inconvenience.

Publish Date:

Thursday, November 14, 2024 - 2:00pm

Hamilton Public Library reopens its 22 branches

Welcome Back: Hamilton Public Library reopens its 22 branches
In-branch services include browsing and computer use

HAMILTON, ON – July 29, 2020 – Beginning July 30, HPL branches are open for browsing, holds pickup, computer access and use of printers, scanner, fax and Central Makerspace equipment. New branch hours are Tuesday-Thursday 11AM-7PM and Friday- Saturday 11AM-5PM. No computers available at Locke branch.

In-branch service updates include:

All visitors are required to have a library card to ensure accurate contact tracing.
Hamilton’s mask bylaw: Members visiting a branch are requested to wear masks. HPL will provide a free mask for members needing one.
Members and staff are expected to practice physical distancing.
Increased cleaning and sanitizing protocols are in place. Hand sanitizer is available for members and staff.
Staff wear PPE.
Each facility has reduced maximum capacity.
In-branch furniture and computers are spaced to accommodate distancing and protection, including plexiglass barriers at staff service desks.
Returned items are quarantined for 72 hours.
In-person programs or events are not yet available.
Fax and Makerspace equipment (except Sound and Video studios) is only offered at Central Library.
Bookmobile and Visiting Library Service returns in Fall.
Members needing additional help should call 905.546.3200, email AskHPL@hpl.ca or chat with staff at hpl.ca.

Please return items to book drops. All library materials are quarantined for 72 hours before being checked in, so it may take a few days for the update to be reflected on your account.

When visiting HPL, all adults and children must wear a mask (per the City bylaw) and show their library card for contact tracing. Staff will first ask health-screening questions and if clear, direct members to available in-branch services. If a visitor isn’t a card-holder yet, or doesn’t have their card, staff can make a new card or look up their account number.

“We’re moving to Phase 3 because of the collective work of people in our community. We’re excited to welcome back all Hamilton Public Library members. All branches have increased cleaning and new services,” says Paul Takala, CEO/Chief Librarian, Hamilton Public Library. “It’s truly an example of Hamilton’s resilience that we’re rounding the bend. Let’s continue to make good progress by working together to reopen slowly and safely. We hope to see you at a branch soon.”

HPL’s virtual branch is always open. Visit hpl.ca for online resources and programs, including Storytimes, author readings, book clubs, crafts, tech classes and more.

Reach library staff by phone 905.546.3200, email AskHPL@hpl.ca or online chat at hpl.ca. For the latest library service updates and resources, visit www.hpl.ca/reopens.