City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Thursday November 21. Learn more.

Public computers are available at all branches.
Printing is available at all branches. Photocopying is available at all branches except for the Concession, Dundas, and Terryberry branches. Scanning is not yet available.
Public Wi-Fi is available at most branches except the Ancaster Branch.
Automatic check-ins are operating.
Makerspace services are available at select locations.

Contact Library Staff: call 289-779-7588, chat at hpl.ca, and email askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, November 12, 2024 - 8:00am

Notices

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Magazine and ILLO Delay

Magazine and ILLO deliveries are delayed due to the Canadian Union of Postal Workers (CUPW) strike. Thank you for your understanding.

Publish Date:

Wednesday, November 20, 2024 - 8:30am

City IT Planned Maintenance

A City IT systems update is scheduled for early Saturday morning. This will impact access to HPL's network and some applications. This update will improve overall network capacity, performance, resiliency, reliability and is the foundation for future network updates. Thank you for your patience.

Publish Date:

Wednesday, November 20, 2024 - 8:00am

3D Printing Not Available On Sundays

Please note that 3D printing services are unavailable on Sundays. We apologize for any inconvenience.

Publish Date:

Thursday, November 14, 2024 - 2:00pm

Early Closure - All HPL Branches, Friday, November 22

Due to a special event, all HPL branches will close at 4 pm on Friday, November 22.

Central Library's 4th Floor will be closed all day except for the Newcomer Learning Centre and Makerspace which will be open until 4 pm.

Regular service hours resume on Saturday, November 23.

Thank you for your understanding.

Affected Branch:

Central Library

Publish Date:

Wednesday, November 13, 2024 - 2:00pm

CNIB Phone It Forward at HPL

CNIB Phone it Forward. An image of a cell phone with a yellow background. Hamilton Public Library is proud to participate in the CNIB Phone It Forward campaign to help empower people with sight loss.

How does the program work?

Unused smart phones are donated, repurposed and programmed for CNIB clients to help them do more things independently. Follow the steps below to get started.

Visit PhoneItForward.ca to find out if your phone is eligible. You must answer a set of questions about the phone's make, model and condition. Based on this information, you will learn if your phone is eligible. You will also get an estimated tax receipt value for your donation.
Pick up a prepaid Phone It Forward donation envelope from any HPL location.
Pack your smartphone donation and the required signed documents (generated from PhoneItForward.ca) in the envelope and drop it into any Canada Post mailbox.
When your device is received and evaluated to confirm it matches the information you provided, your tax receipt will be mailed to you.

Phone It Forward is supported by Fixt Wireless Repair.

For more information, visit PhoneItForward.ca or call 1-833-554-5020.