Printing is not working at Westdale Branch. We aim to fix it as soon as possible.
Study Halls will be paused from Friday, December 19, and resume on Monday, January 5, 2026.
www.hpl.ca/study-halls
Please note that the 905-546-3200 main line is experiencing technical issues today, Monday, December 8. Members can still reach Staff at 289-779-7588 or by email or through chat online. We are working quickly to resolve the issue. Thank you for your patience.
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
Member and Service Commitment
At Hamilton Public Library, our goal is to deliver an exceptional library experience for our library users. Library employees commit to:
- Provide professional, knowledgeable and quality customer service.
- Be engaged with our members and our community. We welcome feedback to continually improve our services, programs and spaces.
- Strive to meet the expectations of our members for timely delivery of materials and provisions of relevant services and programs. We are lifelong learners and ready to provide our members with informed answers and appropriate referrals. We do not provide advice, interpretation or advocacy especially when dealing with questions which may require professional expertise.
- Provide welcoming and inclusive spaces and be sensitive to the individual needs of our members. We maintain confidentiality and privacy of our members. Everyone has the right to enjoy the services of the Hamilton Public Library.
As a Member of the Hamilton Public Library, we ask you to:
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Be courteous and respectful Please minimize disturbance to others and use respectful language and conduct at all times. Be mindful of personal hygiene and always wear appropriate attire, including shirt and footwear.
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Follow library policies and procedures. Employees make every effort to apply these library rules in a fair, dignified and positive manner for the benefit of all. You can assist by providing the library with your up-to-date contact information as well as offering comments and feedback on our service.
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Treat library materials, resources and spaces with care and respect. Please keep library materials clean and in good condition so that they may be enjoyed again. When visiting the library, please use resources and spaces for their intended purpose to ensure a positive experience for all.
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Be responsible for those in your care. Do not leave a child or vulnerable person unattended. Supervise all individuals for whom you are responsible.
Failure to comply with the Member Code of Conduct may result in a suspension of Library privileges.
Relevant Legislation: Child and Family Services Act; Accessibility for Ontarians with Disabilities Act; Human Rights Code; Public Libraries Act; Children's Aid Society of Hamilton; Catholic Children's Aid Society of Hamilton







