The accessible washroom at Barton Branch is not working. We aim to get it fixed quickly.
Barton Branch Accessible Washroom Out of Order
1
Published:
Friday, June 27, 2025 - 3:15pm
Bookmobile Stops Cancelled- Canada Day
All HPL Branches are closed Canada Day, Tuesday, July 1. Extended Access is not available. The following Bookmobile visits are also cancelled on July 1st:
- Riverdale
- Strathcona
- McMaster
- Greencedar
- Mountview
Regular service hours resume Wednesday, July 2.
All Branches and Bookmobile Stops
Published:
Tuesday, June 24, 2025 - 11:00am
Study Halls - Summer Break Pause
Study Halls are taking a summer break after Thursday, June 26. The service will resume in early September.
www.hpl.ca/study-halls
All Branches and Bookmobile Stops
Published:
Friday, June 20, 2025 - 1:30pm
Sherwood Branch - Public Computers
The computer lab on the 1st floor is currently out of order. There are limited public computers available on the 2nd floor. Printing and photocopying are still available. We apologize for the inconvenience.
1
Published:
Wednesday, June 11, 2025 - 11:00am
Terryberry Branch Elevator Out of Order
The parking lot elevator at Terryberry Branch is not working. Members will need to use the accessible ramp at the Mohawk entrance and the inner elevator. We're working to get it fixed quickly.
1
Published:
Saturday, May 31, 2025 - 1:00pm
Public Computers - Audio Volume
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
1
Published:
Friday, May 23, 2025 - 4:30pm
Resident Request for Reconsideration of Service
This form is intended for residents of Hamilton, or those who work and/or go to school within Hamilton. If you do not live, work or go to school in Hamilton and still desire to submit a comment, please direct your comment to email ask@hpl.ca.
HPL recognizes the right of individuals to express opposition to an author, presenter, performer, creator, or creator's ideas or their creative expression in items selected and programs delivered by the Library. While individuals have the right to reject items or programs they do not approve of for themselves, they do not have the right to restrict the freedom of others. At HPL, many points of view and modes of expression can be examined without hindrance. No ideas or opinions have universal acceptance and the use of language and visual depiction, either descriptive or expressive, can stimulate controversy.
Individuals who feel an item, program, or exhibit falls outside the criteria outlined in the Intellectual Freedom Policy linked below, can share their concerns with Library Staff. Residents of Hamilton who are unsatisfied with the response can complete the form below.
- HPL's Management team reviews all formal complaints and engages appropriate Staff and Management to examine the item based on the request submitted.
- The decision on this or any subsequent reviews will reflect the principles outlined in the Library's policies, including our Collections Policy, Working with Us Policy and Intellectual Freedom Policy.
- When the review is complete, the user is provided a written explanation of the decision via email.
