Barton Branch Accessible Washroom Out of Order
The accessible washroom at Barton Branch is currently out of order. We are working to restore access. We apologize for the inconvenience.
Lamination Service unavailable at Red Hill Branch
Lamination service is currently unavailable at the Red Hill Branch. We are working quickly to resolve this issue. Thank you for your patience.
Central Library - Newcomer Learning Centre, Temporary Closure
From Wednesday, November 13 to Friday, November 15, the Newcomer Learning Centre will be closed due to off-site Staff training. The Centre will reopen on Monday, November 18.
Kenilworth Branch - Roof Repairs
From November 11 to 29, the parking lot may not be available at certain times of the day due to repair maintenance. There may also be some noise disruptions in the branch. Thank you for your understanding.
Mount Hope - Delayed Opening
Due to Staff training, the Mount Hope Branch will have a delayed opening of 2 pm on Wednesday, November 20. Please visit the Turner Park Branch as the next nearest location for your library needs.
Delayed Opening - Ancaster Branch
Due to Staff training, the Ancaster Branch will have a delayed opening of 10 am on Wednesday, November 20. Please visit the Dundas or Terryberry Branch as the next nearest locations for your library needs.
Ending support for OverDrive's desktop apps and website MP3 downloads
On November 13, 2024, the MP3 audiobook format will be retired from HPL's OverDrive website and support for OverDrive's desktop apps for Windows and Mac (which only work with MP3 audiobooks) will not be available.
After this change, you can listen to audiobooks using the following options:
- In Libby (available for Android, iOS, or Amazon Fire devices or at libbyapp.com in a web browser)
- On HPL's OverDrive website using the Listen now in browser option
- In the OverDrive app (only available in select countries)
Hearing Loop FAQ
Q: What is a hearing loop
A: A hearing induction loop is a special type of sound system for people with hearing aids. The hearing loop provides a magnetic, wireless signal that is picked up by the hearing aid, enabling the wearer to hear the speaker’s voice over background noise.
Q: Can you see the hearing loop?
A: No, the hearing loop does not affect the venue’s architecture or appearance at all.
Q: How do people know that a hearing loop is available?
A: The venue will post the internationally accepted symbol.
Q: What is the biggest challenge to hearing loop effectiveness?
A: User education is actually the biggest challenge. Many people have no idea that their hearing aid or cochlear implant has a T-coil. Even if an organization posts the universal hearing loop symbol, people may not fully understand that they can easily take advantage of the technology using their existing assistive hearing device. It helps to provide some information about T-coils on signs, in programs and in public presentations.
