Library Services Update
HPL is recovering from the City of Hamilton's cybersecurity-related incident, which began Sunday February 25 and continues today. Learn more.
- Public computers are available at all branches. JAWS (Job Access With Speech) computers are not available.
- Printing is available at all branches.
- Photocopying and scanning is available at all branches except at Westdale and Concession.
- Public Wi-Fi is available at all branches.
- Makerspace services are available at select locations.
Contact Library Staff at 289-779-7588, hpl.ca or askus@hpl.ca. Check hpl.ca/events for programs and hpl.ca/hours for open hours.
Borrowing Policy
Borrowing Limits for Materials
Discovery cards and Non-Resident cards have limits on the number of items customers can borrow:
- A maximum of 50 items can be checked out at any time.
- A limit of two (2) DVD Express and two (2) Bestseller Express items can be checked out at any one time.
- A maximum of 50 holds can be placed.
- Access to digital collections and resources
Inspire card users can borrow materials and are subject to the same responsibilities as a Discovery card but with reduced borrowing limits:
- A maximum of five (5) items can be checked out at any time.
- A maximum of one (1) Express item.
- A maximum of five (5) holds can be placed at any time.
- Access to digital collections and resources.
Community cards have extended borrowing and loan periods.
- A maximum of 200 items can be checked out at any one time.
- Ninety (90) day loan period for 28-day items.
- Games and periodicals are excluded from borrowing with this card.
- A maximum of ninety-nine (99) holds can be placed.
Reciprocal card holders must have a valid library card from a participating library system.
- Card holders may borrow up to eight (8) items and place two (2) holds.
- These customers have the same loan periods as a Discovery card.
- They do not have access to all digital collections and resources.
Renewals
Most items may be renewed up to three (3) times following initial checkout. Items that are eligible for renewal will be automatically renewed on the due date. Customers with email notification will receive an email informing them of which items have been renewed and which items will be due. There are no renewals permitted on the following items:
- Magazines
- Items requested by another Library member
Renewal of Interlibrary loan materials is subject to the guidelines of the lending library.
Reserves/ Holds
Customers with a valid Hamilton Public Library card may reserve an item that someone else is currently borrowing. This is referred to as placing an item on “hold.” The following circulating items cannot be reserved:
- Magazines
Upon notification that a reserve is available, customers have 7 open days to pick up the item. eBook users have three (3) days (72 hours) to download their hold. Customers can choose to turn on an automatic borrowing feature that checks out the eBook copy as soon as it becomes available.
Returns
Borrowed items from the Hamilton Public Library need to be returned to one of its locations. Drop boxes are available for the return of items when the location is closed. If a Hamilton Public Library item is returned to another library system in error, the card holder is responsible for all fines and associated charges. Certain items may need to be returned during open hours.
Suspension of Borrowing Privileges
Borrowing privileges are suspended when customers have overdue materials over the limit threshold. Suspensions only apply to physical borrowing; digital collections and resources remain accessible. See Service Fees Policy [2].
Publish Date
July 2021