Due to the ongoing Amazon Web Services issue that is currently affecting internet access across the globe today, Monday, October 20, Hoopla Digital is experiencing technical issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
The accessible washroom at Ancaster Branch is not working. We aim to get it fixed quickly.
Due to an all-day special event, the 4th Floor is closed on Saturday, October 25, from 8 am to 5 pm. Makerspace and Newcomer Learning Centre will remain open. Floors 1-3 are available for study and workspaces. www.hpl.ca/central
The following locations have upcoming delayed openings due to Staff training drills.
Tuesday, October 21
Central Library, 10 am
Sherwood Branch, 10 am
Thursday, October 23
Locke Branch, 10am
Thursday, October 30
Parkdale Branch, 9:30am
You may visit nearby Branches for your library needs. www.hpl.ca/hours
Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items.
Due to roof repair maintenance, the branch is temporarily closed until October 27. Please visit the Red Hill, Parkdale and Barton branches.
Accessibility Policy
Policy Details
Accessibility Plan and Report
The Hamilton Public Library endeavours to work with the City of Hamilton to complete and submit a Multi-Year Accessibility Plan Report. As of 2021, Hamilton Public Library has completed its Multi-Year Accessibility Plan Report independently from the City of Hamilton. The Multi-Year Accessibility Report details strategies, initiatives and activities to reach the organization’s goals of creating an accessible organization and delivering exceptional and accessible services. The document also reports on progress made during the year including measures the Library has taken to identify, remove and prevent physical and attitudinal obstacles and promote free movement of persons with disabilities in a manner that is consistent with regulations, standards or codes of practice. The report sets out measures and deliverables proposed for the year ahead. As the library reviews policies, practices and services accessibility for persons with disabilities will be considered.
Consultation and Feedback
The Hamilton Public Library will consult with members of the public and community stakeholders when considering or reviewing customer service practices, service delivery channels, types of services and new buildings or renovations to current buildings. Public meetings for the purpose of consultation will be advertised in advance, will be held in accessible locations and accessibility services will be provided when a request is received in advance of the meeting. HPL welcomes feedback about how it provides library services to persons with disabilities. This can be shared in person, in writing, by telephone or through our website.
Inquiries
Any inquiries related to this Policy or requests for documents related to this Policy may be directed to library employees at any public service point. Employees will respond as they are able and may refer the inquiry within the organization, including to the Chief Librarian.
Availability of Documents
This Policy and related procedures and forms and the Multi-Year Accessibility Plan Report will be available on the Library’s website. Additionally, a copy of this Policy and related procedures and forms will be provided in an accessible format upon request. No fees will be charged for the provision of documents required by this Policy.