Extended Access Service FAQs

  • General Questions

    It allows registered Members access to HPL's collections, public computers, Wi-Fi and space in the Carlisle, Freelton, Greensville and Lynden branches during hours when Staff are not scheduled.

    Please see hpl.ca/hours for up-to-date information.

    Staff are scheduled to work at the branch for a portion of each business day. For extended hours, HPL staff at other branches provide remote support via a dedicated video/phone link using the Open+ system. Additional security cameras are also on site to monitor the branches.

    Registered Members can browse and borrow items in branch collections and access Wi-Fi at the Carlisle, Freelton, Lynden and Greensville branches during specified hours and during hours when Staff aren’t scheduled.

    Self-Serve Extended Access is available for Hamilton Public Library Members who:

    • Hold a valid resident Hamilton Public Library card.
    • Present valid photo ID (e.g., Ontario ID, Driver's License, Student ID, etc.).
    • Are age 14 or older. Children under age 14 must always be accompanied by a parent or guardian and the parent or guardian is considered the main user.
    • Complete the Self-Serve Extended Access Terms and Conditions Form.
    • Uphold the Member and Service Agreement.

    Pick up a form at a branch, or download, print and fill out the form. Bring the completed form to any HPL branch to finalize the registration process with Staff.