Print, Copy and Scan
HPL now offers wireless printing, in addition to our current printing, photocopying, and scanning services at all branches. Check your account balance. Funds can be loaded online or in person, and prints can be paid in the branch by cash, debit, or credit card.
Add Funds to Your Library Card
Members can now pay library fees or add funds to their Library account online using SmartPay, opens a new window, HPL’s secure online payment system.
- SmartPay accepts credit card payments only.
- Only full balance payments can be made online.
- For the best experience, use Microsoft Edge or Firefox.
Wireless Printing: Print on the Go
Simply use the Print on the Go portal to upload your document.
- Wireless printing is available at all HPL branches. See the list of acceptable formats.
- Print wirelessly from your device, either at the branch or from home.
- First time logging in or changed your PIN? Contact Staff through ASKHPL@hpl.ca, opens a new window or visit your local branch.
- Visit any branch (bring your card) to release your job. Please allow sufficient time before the branch close. Print jobs expire after 72 hours.
- Need help? Check our Frequently Asked Questions., opens a new window
- Members can print 4 black and white prints per day or 2 colour prints per day for free. Your free daily prints appear as a dollar amount credited to your account balance. This credited amount expires daily.
You will be charged for prints above this amount. - Follow these instructions to help you upload and retrieve your print job(s).
Printing from a Public Computer
- Letter (8.5 x 11) and legal (8.5 x 14) paper sizes are available for printing.
- Colour and black and white printing is available at all branches.
- Members can print 4 free pages in black and white per day.
Photocopying
- Letter (8.5 x 11) and legal (8.5 x 14) paper sizes are available for photocopying.
- Colour and black and white photocopying is available at all branches.
- Members can print 4 black and white prints per day or 2 colour prints per day for free. Your free daily prints appear as a dollar amount credited to your account balance. This credited amount expires daily.
You will be charged for prints above this amount.
Scanning
Scanning is free and available at all HPL branches.
- You can use the photocopiers to scan documents and send them to your USB drive or Email.
- Suitable scans can be saved as PDF and JPG.
Lamination
Since March 13, 2023, self-serve lamination is available at Central Library (2nd floor), and the Dundas, Red Hill, Terryberry, Turner Park, Valley Park and Waterdown Branches. There is a $1.00 cost for an 8.5x11 lamination pouch.
(Please note, the lamination of vaccine certificates is no longer free.)
Specialized Print Services
HPL’s Makerspaces offer 3D printing, scanning, large-format printing, label-making, etc.
Pricing
- 0.10/ page for black and white
- 0.20/ page for colour
Library Members receive $0.40 in free printing credit each day, which can be used for black-and-white or colour printing and photocopying. This credit resets daily and does not carry over.
Print, Copy and Scan FAQs
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Yes, please ask HPL Staff for assistance.
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Please log in to a computer at any of our branches to see your balance listed in the PaperCut pop-up on the top right of the screen. You can also ask Library Staff for help.
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Printing is available at all branches. Photocopying and scanning is available at all branches.
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Yes, the Print on the Go is available at all branches.
Print on the Go FAQs
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You can find a link to SmartPay either on the hpl.ca homepage or on the top navigation in HPL’s online catalogue (Bibliocommons).
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Resubmit your print job.
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Your print job remains in the queue for 72 hours. After this time, it is permanently deleted from the queue and you will need to resubmit the job to release it at one of our locations. You are not charged unless you release the job.
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Yes. You can access the Print on the Go portal from a mobile browser with an Internet connection. The website is mobile-friendly.
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Yes, the limit is 100MB. There is also a limit on the number of copies you can submit of a document (99).
