Hoopla Outage

Due to the ongoing Amazon Web Services issue that is currently affecting internet access across the globe today, Monday, October 20, Hoopla Digital is experiencing technical issues. The estimated time of disruption is unknown at this time. Thank you for your patience.

All Branches and Bookmobile Stops
Published:
Monday, October 20, 2025 - 1:00pm
Ancaster Branch Accessible Washroom Out of Order

The accessible washroom at Ancaster Branch is not working. We aim to get it fixed quickly.

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Published:
Friday, October 17, 2025 - 3:00pm
Central Library - 4th Floor Closure

Due to an all-day special event, the 4th Floor is closed on Saturday, October 25, from 8 am to 5 pm. Makerspace and Newcomer Learning Centre will remain open. Floors 1-3 are available for study and workspaces. www.hpl.ca/central

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Affected Branch: Central Library
Published:
Friday, October 17, 2025 - 11:00am
Delayed Branch Openings 

The following locations have upcoming delayed openings due to Staff training drills. 

Tuesday, October 21 
Central Library, 10 am 
Sherwood Branch, 10 am 

Thursday, October 23
Locke Branch, 10am

Thursday, October 30
Parkdale Branch, 9:30am

You may visit nearby Branches for your library needs. www.hpl.ca/hours

All Branches and Bookmobile Stops
Published:
Tuesday, October 7, 2025 - 2:00pm
Replacement and Damage Fees

Bring back your borrowed library items (due Oct 1 or later) within 28 days to avoid a replacement or lost fee. We'll remove the fee when you bring back your overdue items. 

All Branches and Bookmobile Stops
Published:
Thursday, September 11, 2025 - 3:00pm
Kenilworth Branch - Temporary Closure (Sept 2 - Oct 27)

Due to roof repair maintenance, the branch is temporarily closed until October 27. Please visit the Red Hill, Parkdale and Barton branches.

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Published:
Monday, August 11, 2025 - 8:00am

Pick Up Your Child’s PRESTO Card for Free HSR Travel

HPL mascot scout pictured holding a Presto card.Children ages 6-12 can now travel for FREE on HSR transit with a valid PRESTO card, available from Hamilton Public Library.

Here’s How:

Get Your Card

Visit a Hamilton Public Library branch to get your child’s free library card and PRESTO card. (Only one PRESTO card per child’s library card. While quantities last.) Your child’s free PRESTO card from HPL is valid for free travel on Hamilton Street Railway (HSR), GO and Burlington Transit.

Setup Your Card

Visit one of these locations, as soon as possible, to add your child’s birth date to their PRESTO card:

  • HSR Customer Service Centre at 36 Hunter St. East (GO Station)
  • City Hall or Municipal Service Centres in Dundas, Ancaster or Stoney Creek
  • Any Shopper’s Drug Mart or Fortinos location in Hamilton

Please bring proof of your child’s age, such as a birth certificate or passport.

Children can travel free until their 13th birthday. When your child turns 13, their card can be updated to a youth card by visiting one of the locations above.

Use Your Card

When you board a bus, tap your child’s PRESTO card on the PRESTO fare payment device.

Parents and caregivers, if you don’t yet have a PRESTO card, you can get one when you visit one of the above locations to set up your child’s card. Pay your fare with the free PRESTO E-Tickets mobile app or with exact cash. Children ages 0-5 travel free and don’t need a PRESTO card.

Download the PRESTO E-Tickets Mobile app.

For more information, check out the Frequently Asked Questions

Learn more about travelling on HSR
Phone: 905-546-CITY (2489)
Email: hsrserve@hamilton.ca
Online: hamilton.ca/presto

About PRESTO

PRESTO is an easy and safe fare payment system.  It’s also the cheapest way to travel on transit in Hamilton and across the region.

Visit prestocard.ca or call 1-877-378-6123 to learn more about PRESTO and to register your child’s card.

HSR bus icon with HPL and HSR logo.