City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Wednesday November 20. Learn more.

Public computers are available at all branches.
Printing is available at all branches. Photocopying is available at all branches except for the Concession, Dundas, and Terryberry branches. Scanning is not yet available.
Public Wi-Fi is available at most branches except the Ancaster Branch.
Automatic check-ins are operating.
Makerspace services are available at select locations.

Contact Library Staff: call 289-779-7588, chat at hpl.ca, and email askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, November 12, 2024 - 8:00am

Notices

6

Magazine and ILLO Delay

Magazine and ILLO deliveries are delayed due to the Canadian Union of Postal Workers (CUPW) strike. Thank you for your understanding.

Publish Date:

Wednesday, November 20, 2024 - 8:30am

City IT Planned Maintenance

A City IT systems update is scheduled for early Saturday morning. This will impact access to HPL's network and some applications. This update will improve overall network capacity, performance, resiliency, reliability and is the foundation for future network updates. Thank you for your patience.

Publish Date:

Wednesday, November 20, 2024 - 8:00am

3D Printing Not Available On Sundays

Please note that 3D printing services are unavailable on Sundays. We apologize for any inconvenience.

Publish Date:

Thursday, November 14, 2024 - 2:00pm

Early Closure - All HPL Branches, Friday, November 22

Due to a special event, all HPL branches will close at 4 pm on Friday, November 22.

Central Library's 4th Floor will be closed all day except for the Newcomer Learning Centre and Makerspace which will be open until 4 pm.

Regular service hours resume on Saturday, November 23.

Thank you for your understanding.

Affected Branch:

Central Library

Publish Date:

Wednesday, November 13, 2024 - 2:00pm

Delayed Branch Openings

Due to Staff training, the following branches have delayed openings of 10 am on:

Tuesday, November 19: Concession

Wednesday, November 20: Ancaster (2 pm opening)

Thursday, November 21: Valley Park

Please visit nearby branches for your library needs. www.hpl.ca/hours

Publish Date:

Wednesday, November 13, 2024 - 12:00pm

Kenilworth Branch - Roof Repairs

From November 11 to 29, the parking lot may not be available at certain times of the day due to repair maintenance. There may also be some noise disruptions in the branch. Thank you for your understanding.

Affected Branch:

Kenilworth Branch

Publish Date:

Thursday, November 7, 2024 - 3:00pm

Interlibrary Loan Request Form

What is Interlibrary Loan?

If HPL does not own a copy of an item that a customer needs, the customer can request that we borrow the item from another library in Ontario or Canada.

Are there any restrictions?

We are unable to provide the following types of materials:

New Books (24 Months); Bestsellers
Rare And Fragile Books
DVDs, Blu-rays and Games
Any item that is available for less than $5.00 through Amazon.ca
Articles that are available full-text through our online resources
eBooks and online resources

Please note the following limitations:

A limit of five (5) member requests per month
One title per request form.
These requests usually take approximately four to six weeks to fill, and requests filled from outside of Ontario often take longer
We cannot guarantee fulfillment by a certain date.
Items borrowed through interlibrary loan cannot be renewed.
Late and Replacement fees still apply to Interlibrary Loan material ($1.00 per day and $25.00 replacement fee.)

Please fill out all information below as accurately as possible to provide us with the best possible chance to fill your request. For more information, please contact your local branch.

I understand that Interlibrary Loan Material is subject to late and replacement fees. *

I understand that Interlibrary Loan Material is subject to late and replacement fees.

Last Name *

First Name *

Library Card Barcode Number *

Pickup Location *

Bookmobile Stop

Email

Primary Phone *

Secondary Phone

Request Type

Request Type *

Book

Microfilm

Format

Format *

Book

Audiobook

Playaway

Additional Information

Title *

Author *

ISBN

Year of Publication

Additional Information

Microfilm Title *

Microfilm Number *

Microfilm Reel Number *

Journal Title *

Journal Date *

Journal Volume, Issue, Numbers

Title of Album *

Artist *

Title *

Actors and/or Director

Release Date

Article Title *

Article Author

Article Pages

Additional Information

Authorization for Charges

Authorization for Charges *

No Charge Authorized

Authorize Charges up to $30

Important: We do everything we can to fill requests at no charge, but there is cost involved for some transactions that we must pass along to the customer. If you choose the "no charge authorized" option, the transaction will be cancelled if there is any cost involved. If you choose the "authorize charges" option, you are agreeing to pay for any charges associated with this request up to $30. If the request is more than $30, the customer will be contacted for transaction approval. When a request is unable to be filled, an email will be sent. If no email is provided, a note will be put in your library card record.

_{Personal information contained on this form is collected under the authority of the Freedom of Information and Protection of Privacy Act, 1990. MFIPPA\Regulations 29. The information collected will be used in the process of the library’s business. Questions regarding the collection and use of personal information can be directed to: Chief Librarian, Hamilton Public Library, P.O. Box 2700, Hamilton, ON L8N 4E4.}

Note: Please only click on Submit once, multiple presses will cause the form to be sent multiple times.