City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Friday October 11. Learn more.

Access is restored to the catalogue
The HPL App is back online
Online eResources are available
Libby/OverDrive Holds can now be placed
Access partner libraries' (Burlington, London, Kingston, Mississauga and Ottawa) digital collections
Public Wi-Fi is available at most branches except the Ancaster Branch
Some Makerspace services are available at select locations
Automatic check-ins are operating
Website log-in is available
Printing is available at Ancaster, Barton, Central, Concession, Dundas, Locke, Kenilworth, Mount Hope, Parkdale, Saltfeet, Sherwood, Stoney Creek, Terryberry, Turner Park, Valley Park, Waterdown, and Westdale branches.
Photocopying is available at all branches except for Central Library and the Terryberry, Concession, and Dundas branches. Scanning is not yet available.
Computers are available at Central Library, and the Barton, Red Hill, Sherwood, and Turner Park Branches.

Staff are available by phone at 289-779-7588, chat at hpl.ca, and email at askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, October 1, 2024 - 8:00am

Notices

2

Thanksgiving Closure - All Branches

All Branches are closed on Sunday, October 13, and Thanksgiving Monday, October 14. Bookmobile, Extended Access, and Study Hall services are not available. Regular service hours resume on Tuesday, October 15. Our Virtual Branch is open at hpl.ca.

www.hpl.ca/hours

Publish Date:

Wednesday, October 9, 2024 - 1:00pm

Terryberry Branch - Parking Lot Access

Due to construction, east exit lanes of the parking lot are not available until October 23. Entry and exit are only through the Mohawk Road side at this time. Thank you for your patience.

Affected Branch:

Terryberry Branch

Publish Date:

Thursday, October 3, 2024 - 9:00am

Interlibrary Loan Request Form

What is Interlibrary Loan?

If HPL does not own a copy of an item that a customer needs, the customer can request that we borrow the item from another library in Ontario or Canada.

Are there any restrictions?

We are unable to provide the following types of materials:

New Books (24 Months); Bestsellers
Rare And Fragile Books
DVDs, Blu-rays and Games
Any item that is available for less than $5.00 through Amazon.ca
Articles that are available full-text through our online resources
eBooks and online resources

Please note the following limitations:

A limit of five (5) member requests per month
One title per request form.
These requests usually take approximately four to six weeks to fill, and requests filled from outside of Ontario often take longer
We cannot guarantee fulfillment by a certain date.
Items borrowed through interlibrary loan cannot be renewed.
Late and Replacement fees still apply to Interlibrary Loan material ($1.00 per day and $25.00 replacement fee.)

Please fill out all information below as accurately as possible to provide us with the best possible chance to fill your request. For more information, please contact your local branch.

I understand that Interlibrary Loan Material is subject to late and replacement fees. *

I understand that Interlibrary Loan Material is subject to late and replacement fees.

Last Name *

First Name *

Library Card Barcode Number *

Pickup Location *

Bookmobile Stop

Email

Primary Phone *

Secondary Phone

Request Type

Request Type *

Book

Microfilm

Format

Format *

Book

Audiobook

Playaway

Additional Information

Title *

Author *

ISBN

Year of Publication

Additional Information

Microfilm Title *

Microfilm Number *

Microfilm Reel Number *

Journal Title *

Journal Date *

Journal Volume, Issue, Numbers

Title of Album *

Artist *

Title *

Actors and/or Director

Release Date

Article Title *

Article Author

Article Pages

Additional Information

Authorization for Charges

Authorization for Charges *

No Charge Authorized

Authorize Charges up to $30

Important: We do everything we can to fill requests at no charge, but there is cost involved for some transactions that we must pass along to the customer. If you choose the "no charge authorized" option, the transaction will be cancelled if there is any cost involved. If you choose the "authorize charges" option, you are agreeing to pay for any charges associated with this request up to $30. If the request is more than $30, the customer will be contacted for transaction approval. When a request is unable to be filled, an email will be sent. If no email is provided, a note will be put in your library card record.

_{Personal information contained on this form is collected under the authority of the Freedom of Information and Protection of Privacy Act, 1990. MFIPPA\Regulations 29. The information collected will be used in the process of the library’s business. Questions regarding the collection and use of personal information can be directed to: Chief Librarian, Hamilton Public Library, P.O. Box 2700, Hamilton, ON L8N 4E4.}

Note: Please only click on Submit once, multiple presses will cause the form to be sent multiple times.