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Network Maintenance - This Weekend

On Saturday, February 22, from 11 pm to 5 am on Sunday, February 23, City IT will perform network maintenance. Online resources (with the exception of Hoopla) will not be available. Thank you for your understanding.

Publish Date:

Friday, February 21, 2025 - 2:00pm

Red Hill Branch – Taxes Now Listed Separately on Items and Services

Red Hill Branch is testing a pricing update where applicable taxes are now added and displayed separately on sale items, including HPL Shop and Makerspace items and services. Member receipts show the tax charged for each item. Black-and-white and color copying/printing remain tax-included.

This change will take effect at all branches starting February 25.

Affected Branch:

Red Hill Branch

Publish Date:

Thursday, February 20, 2025 - 9:00am

Central and Turner Park Branch - Large Format Printer Unavailable

The large format printer in the Makerspace is currently unavailable. Please utilize our other Makerspace locations if needed. We will advise once it is restored to service.

Affected Branch:

Nearest Branches:

Publish Date:

Friday, February 14, 2025 - 2:00pm

Phishing Scheme

Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.

Publish Date:

Tuesday, February 11, 2025 - 10:30am

eBook and HPL Online Support

Prior to filling out this form, you can read and watch help articles and videos about how to use eBooks and eAudiobooks. Also, check the list of compatible devices.

If you are recommending a title for the collection, please use the Suggest for Purchase form.

Please proceed below if your issue is still not resolved:

Personal Information

First and Last Name *

Library Card Barcode Number *

Your PIN is needed to troubleshoot your account.

Email Address *

Resource Type

Digital Media Type *

HPL.ca

eBooks

Audiobooks

Other Online Resource

Is this your first time using this resource?

Is this your first time using this resource? *

Yes

No

Please explain the issue in as much detail as possible. Please include the titles you are experiencing difficulty with and try to include the exact wording of the error message received: *

_{Personal information contained on this form is collected under the authority of the Freedom of Information and Protection of Privacy Act, 1990. MFIPPA\Regulations 29. The information collected will be used in the process of the library’s business. Questions regarding the collection and use of personal information can be directed to: Chief Librarian, Hamilton Public Library, P.O. Box 2700, Hamilton, ON L8N 4E4.}

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