Cogeco is blocking emails from donotreply@hpl.ca. The estimated time of disruption is unknown as they work through the technical issue. Thank you for your patience.
Cogeco Email Issues
All Branches and Bookmobile Stops
Published:
Tuesday, August 26, 2025 - 10:30am
Carlisle Branch Accessible Door Out of Order
The accessibility door at Carlisle Branch is not working. We aim to fix it quickly.
1
Published:
Tuesday, August 26, 2025 - 10:15am
Turner Park Branch- Facility Access
Parking lots, the main entrance and the exterior drop box are currently unavailable. Please use alternate entrances and parking as directed on-site.
1
Published:
Wednesday, August 20, 2025 - 2:30pm
Turner Park - Mid-Day Fire Drill, September 3
Due to a mid-day fire drill, Turner Park Branch and Les Chater Family YMCA are closed for a fire drill from noon-1 pm. Thank you for your patience.
1
Published:
Thursday, August 14, 2025 - 1:00pm
Kenilworth Branch - Upcoming Temporary Closure
Due to roof repair maintenance, the Branch is temporarily closed from September 2 until October 10. Please visit Parkdale and Barton locations as your nearest branches for your library needs. Thank you for your understanding.
1
Published:
Monday, August 11, 2025 - 8:00am
Public Computers - Audio Volume
Please note that the audio volume levels on our public computers are having issues. The estimated time of disruption is unknown at this time. Thank you for your patience.
All Branches and Bookmobile Stops
Published:
Thursday, May 29, 2025 - 4:00pm
Mount Hope Branch Accessibile Ramp Not Available
The accessibility ramp at Mount Hope Branch is damaged. The handrail is not available. The ramp will not be available while being repaired. We aim to fix it quickly.
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Published:
Friday, May 23, 2025 - 4:30pm
Pick Up Your Child’s PRESTO Card for Free HSR Travel
Children ages 6-12 can now travel for FREE on HSR transit with a valid PRESTO card, available from Hamilton Public Library.
Here’s How:
Get Your Card
Visit a Hamilton Public Library branch to get your child’s free library card and PRESTO card. (Only one PRESTO card per child’s library card. While quantities last.) Your child’s free PRESTO card from HPL is valid for free travel on Hamilton Street Railway (HSR), GO and Burlington Transit.
Setup Your Card
Visit one of these locations, as soon as possible, to add your child’s birth date to their PRESTO card:
- HSR Customer Service Centre at 36 Hunter St. East (GO Station)
- City Hall or Municipal Service Centres in Dundas, Ancaster or Stoney Creek
- Any Shopper’s Drug Mart or Fortinos location in Hamilton
Please bring proof of your child’s age, such as a birth certificate or passport.
Children can travel free until their 13th birthday. When your child turns 13, their card can be updated to a youth card by visiting one of the locations above.
Use Your Card
When you board a bus, tap your child’s PRESTO card on the PRESTO fare payment device.
Parents and caregivers, if you don’t yet have a PRESTO card, you can get one when you visit one of the above locations to set up your child’s card. Pay your fare with the free PRESTO E-Tickets mobile app or with exact cash. Children ages 0-5 travel free and don’t need a PRESTO card.
Download the PRESTO E-Tickets Mobile app.
For more information, check out the Frequently Asked Questions
Learn more about travelling on HSR
Phone: 905-546-CITY (2489)
Email: hsrserve@hamilton.ca
Online: hamilton.ca/presto
About PRESTO
PRESTO is an easy and safe fare payment system. It’s also the cheapest way to travel on transit in Hamilton and across the region.
Visit prestocard.ca or call 1-877-378-6123 to learn more about PRESTO and to register your child’s card.
