City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Thursday October 31. Learn more.

Public computers are available at all locations except Central Library's 2nd and 3rd Floors.
Printing is available at all branches. Photocopying is available at all branches except for the Terryberry, Concession, and Dundas branches. Scanning is not yet available.
Website log-in is available, access is restored to the catalogue, the HPL App is online, online eResources are available and Holds can be placed.
Public Wi-Fi is available at most branches except the Ancaster Branch.
Automatic check-ins are operating.
Makerspace services are available at select locations.

Contact Library Staff: call 289-779-7588, chat at hpl.ca, and email askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, October 29, 2024 - 8:00am

Notices

3

Central Library - Children's Washroom and Nursing Room Out of Order

Due to maintenance, the 1st Floor Children's Washroom and Nursing Room are out of order today and tomorrow, Friday, November 1st. Washrooms are accessible on Floors 2-4. We apologize for the inconvenience.

Affected Branch:

Central Library

Publish Date:

Thursday, October 31, 2024 - 3:00pm

Sherwood Branch - Elevator Out of Service

The elevator is currently out of order. Estimated time of disruption is unknown. Thank you for your patience.

Affected Branch:

Sherwood Branch

Publish Date:

Thursday, October 31, 2024 - 3:00pm

Sherwood Branch Elevator is Out of Service

The Sherwood Library Elevator for our program area is currently out of service. We are working with facilities staff to restore service as soon as possible.

Affected Branch:

Sherwood Branch

Nearest Branches:

Concession Branch

Kenilworth Branch

Publish Date:

Thursday, October 31, 2024 - 2:15pm

Welcome Back: HPL Announces Fresh Start for Everyone

HAMILTON, ON – July 14, 2020 – Hamilton Public Library (HPL) is waiving all fines and fees accumulated from March 15, 2020 to December 31, 2021 and permanently eliminating fines and fees on materials for children and teens.

This ensures library access without fear of fines and supports the community through the pandemic and the recovery period. The Library reopens with a fresh start for all Hamilton residents.

“Hamilton is built on innovation, resilience and compassion. The library is offering everyone in Hamilton – kids, teens and adults – a fresh start by resolving and waiving library fines until December 31, 2021. All youth material fines have been eliminated permanently. HPL is your library. Now, everyone can equally access the library. And those who can, are invited to pay-it-forward to help others,” says Paul Takala, Chief Librarian/CEO, Hamilton Public Library.

HPL is also launching a pay-it-forward donor fund to support kids’ literacy and learning in late summer. The fund increases access to quality learning resources, to better prepare Hamilton’s youth for tomorrow.

HPL’s Board passed this resolution at its June 17, 2020 meeting. The community and financial impacts of these changes over the next 18 months will be reported to the Board in Q4 2021. Learn more about Fines and Fees at hpl.ca.

Library members can check their accounts at hpl.ca. For assistance, call 905.546.3200, email AskHPL@hpl.ca or chat at hpl.ca.