City-Wide Outage, Library Service Impacted

HPL is recovering from the City of Hamilton's cybersecurity-related outage, which began Sunday February 25 and continues today, Friday November 22. Learn more.

Public computers are available at all branches.
Printing is available at all branches. Photocopying is available at all branches except for the Concession, Dundas, and Terryberry branches. Scanning is not yet available.
Public Wi-Fi is available at most branches except the Ancaster Branch.
Automatic check-ins are operating.
Makerspace services are available at select locations.

Contact Library Staff: call 289-779-7588, chat at hpl.ca, and email askus@hpl.ca. Branches are open. Check hpl.ca/events for program updates. Thank you for your patience.

Frequently Asked Questions | HPL

Publish Date:

Tuesday, November 12, 2024 - 8:00am

Notices

2

Saltfleet Library Accessible Door Unavailable

The accessible door at the Saltfleet branch is currently out of order and unavailable for patron use. Our facilities department will review and advise once it is restored to service.

Affected Branch:

Saltfleet Branch

Nearest Branches:

Red Hill Branch

Stoney Creek Branch

Publish Date:

Saturday, November 23, 2024 - 1:45pm

Magazine and ILLO Delay

Magazine and ILLO deliveries are delayed due to the Canadian Union of Postal Workers (CUPW) strike. Thank you for your understanding.

Publish Date:

Wednesday, November 20, 2024 - 8:30am

Book an Appointment

Cartoon people holding a tablet and phone in a blue circle with a question mark behind them Book an Appointment with Library Staff for assistance using:

The catalogue
HPL Apps
eBooks, eAudiobooks
HPL online resources
In-depth research questions

Appointments are typically for one hour, for customers ages 18 and older. These are one-on-one appointments, in-person or over the phone. They are not intended to be ongoing tutoring appointments.

HPL protects the privacy of customers and supports intellectual property rights. See HPL's Privacy Policy for Library Customers and Copyright and Intellectual Property Policy.

Fill out the form below to Book an Appointment. If you are a teacher interested in booking a tour for your class, please complete a Library Visit Request.

Location *

Contact Information

Name *

Library Card Number

Phone Number (If you don’t have one put (000) 000-0000 ) *

Email (If you don’t have email type noreply@hpl.com) *

Describe the help you need.

List any error messages you get on your device.

With which device do you need help? Laptop, desktop, tablet, phone?

Additional Information (Browser, Operating System)

_{Personal information contained on this form is collected under the authority of the Freedom of Information and Protection of Privacy Act, 1990. MFIPPA\Regulations 29. The information collected will be used in the process of the library’s business. Questions regarding the collection and use of personal information can be directed to: Chief Librarian, Hamilton Public Library, P.O. Box 2700, Hamilton, ON L8N 4E4.}