Carlise Branch Extended Access- Unavailable
Extended Access at the Carlisle Branch is currently unavailable.
We are working quickly to resolve this issue and thank you for your understanding
Phishing Scheme
Please be aware of online phishing attempts impersonating Hamilton Public Library and Library Staff. HPL does not solicit paid freelance opportunities through social media or other messaging applications. HPL does not request personal or banking information through social media or require financial compensation when reviewing job applications. Please report phishing schemes to communications@hpl.ca. If you think you are a victim of fraud, please call the Canadian Anti-Fraud Centre at 1-888-495-8501.
Terryberry Accessible Washroom on the 1st Floor - Out of Order
The accessible washroom on the 1st floor of Terryberry library is unavailable.
Library Services Update
- JAWS (Job Access With Speech) computers are not available.
- Photocopying and scanning services are available at all branches except at the Westdale Branch. Print on the Go is currently not available.
Contact Library Staff at 289-779-7588, hpl.ca or askus@hpl.ca. Check hpl.ca/events for programs and hpl.ca/hours for open hours.
About Extended Access Service
What is Self-Serve Extended Access?
It allows registered Members access to the collections, public computers (currently available at Central Library and the Sherwood Branch; testing is underway at all branches), Wi-Fi and space in the Carlisle, Freelton, Lynden and, Greensville branches during hours when Staff aren’t scheduled.
How do I sign up?
Pick up a form at a branch, or download, print and fill out the form. Bring the completed form to any HPL branch to finalize the registration process with Staff.
Who can register?
Self-Serve Extended Access is available for Hamilton Public Library Members who:
- Hold a valid resident Hamilton Public Library card.
- Present valid photo ID (e.g., Ontario ID, Driver's License, Student ID, etc.).
- Are age 14 or older. Children under age 14 must always be accompanied by a parent or guardian and the parent or guardian is considered the main user.
- Complete the Self-Serve Extended Access Terms and Conditions Form.
- Uphold the Member and Service Agreement.
What services are offered?
Registered Members can browse and borrow items in branch collections and access Wi-Fi at the Carlisle, Freelton, Lynden and Greensville branches during specified hours and during hours when Staff aren’t scheduled. Please note that public computers are currently available at Central Library and the Sherwood Branch. Testing is underway at all branches due to the cybersecurity incident that took place in February 2024.
What if I need help when Staff aren’t in the branch?
Staff are scheduled to work at the branch for a portion of each business day. For extended hours, HPL staff at other branches provide remote support via a dedicated video/phone link using the Open+ system. Additional security cameras are also on site to monitor the branches.
What are the hours for Self-Serve Extended Access?
- Please see hpl.ca/hours for up-to-date information.
Guidelines
- Registering library cardholders ensures greater accountability and understanding of the mutual responsibilities in using the library during Self-Serve Extended Access hours.
- By registering for Self-Serve Extended Access, you agree to comply with Hamilton Public Library Policies and Procedures and accept responsibility for the space, equipment, and furniture in the branch during your visit.
